Privacy Policy – PhenoManon

At Olympic Echelon (operating under the trade name PhenoManon), we respect your privacy and are committed to handling your personal information securely and responsibly. This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using our website and services, you agree to the practices described below.

1. Responsible Entity

This website (phenomanon.manonvanrooijen.com) is operated by Olympic Echelon, represented by Manon van Rooijen.
Contact: phenomanon@manonvanrooijen.com – Phone: +31 6 30701982

2. Data We Collect

• Information you provide: name, email, phone number, booking details, payment details (when purchasing services).
• Automatically collected data: IP address, browser type, device information, pages visited (via cookies and analytics).
• Third-party sources: where needed, we may receive information from payment providers or booking tools.

3. Why We Use Your Data

• To process bookings, registrations, and payments.
• To communicate with you about your booking or inquiry.
• To improve our website, services, and customer experience.
• To comply with tax, legal, and administrative obligations.
• With consent: for newsletters, offers, and updates (unsubscribe at any time).

4. Sharing of Data

We do not sell your personal data. Data is only shared with third parties when necessary, for example with payment providers (Mollie, PayPal, Stripe), hosting services, or if required by law.

5. Data Retention

We only keep your data as long as necessary for the purpose it was collected. Contact and booking details are generally kept for a maximum of 12 months unless legal obligations require longer storage.

6. Your Rights

Under the GDPR you have the right to:

• Access the data we hold about you.
• Request corrections or deletion.
• Restrict or object to processing, including marketing.
• Withdraw consent at any time.

To exercise your rights, contact us at phenomanon@manonvanrooijen.com.

7. Security

We take appropriate technical and organizational measures (such as encryption, secure servers, and access restrictions) to protect your personal data from unauthorized access, misuse, or loss.

8. Cookies

Our website uses cookies to function properly, analyze traffic, and improve services. Some cookies are strictly necessary; others (analytics/marketing) are used only with your consent. For details, see our Cookie Policy.

9. Changes

We may update this Privacy Policy from time to time. The latest version will always be published on this page. Significant changes will be communicated where appropriate.

Last updated: September 2025