General Terms and Conditions – PhenoManon
Company Information
The website https://phenomanon.manonvanrooijen.com is published and operated by:
- Company Name: Olympic Echelon
- Trade Name: PhenoManon
- Representative: Manon van Rooijen
- Chamber of Commerce (KvK) Number: 97837547
- VAT Number: NL003459189B07
- IBAN: NL48 KNAB 0776 7005 45
- Registered Address: Noordeindseweg 250, 2651 LK, Berkel en Rodenrijs, The Netherlands
- Phone Number: +31 6 30701982
- Email: phenomanon@manonvanrooijen.com
1. Definitions
- PhenoManon: the company operated by Manon van Rooijen.
- Participant: any person who participates in trainings, clinics, or other services provided by PhenoManon.
- Agreement: any contract or arrangement between PhenoManon and the Participant regarding participation in a training, clinic, or service.
2. Applicability
These General Terms and Conditions apply to all offers, agreements, and services provided by PhenoManon, unless expressly agreed otherwise in writing.
3. Registration and Payment
- Registration takes place via the website, email, or another channel designated by PhenoManon.
- A registration is only final after written confirmation by PhenoManon.
- Payment must be made in full before the start of the first training or clinic.
4. Fees and VAT
- All fees are listed inclusive of applicable VAT.
- PhenoManon reserves the right to adjust fees at any time. Any changes will be communicated in advance.
5. Participation and Liability
- Participation is entirely at the Participant’s own risk.
- PhenoManon and its staff are not liable for injury, loss, or damage arising from participation in trainings or clinics, unless caused by intent or gross negligence.
- Participants are responsible for ensuring they are in suitable (swimming) condition and, if necessary, have undergone a medical check-up.
6. Cancellation by Participant (Cancellation Policy)
- Cancellation up to 14 days before the first training or clinic: full refund.
- Cancellation between 14 and 7 days before the start: 50% refund.
- Cancellation less than 7 days before the start: no refund.
- In cases of force majeure (e.g., injury with a doctor’s note), part of the fee may be credited toward a future activity, at PhenoManon’s discretion.
- Missed lessons within a series cannot be rescheduled or refunded unless explicitly offered by PhenoManon.
7. Cancellation by PhenoManon
- PhenoManon reserves the right to reschedule or cancel a training or clinic. In such cases, an alternative will be offered, or the amount paid will be (partially) refunded.
- In the case of insufficient registrations (fewer than 3 participants), PhenoManon may cancel the activity.
8. Force Majeure
In cases of force majeure (e.g., extreme weather conditions, illness of the trainer, or closure of the location), PhenoManon may reschedule the activity. No refunds will be made, but an appropriate alternative will always be offered.
9. Intellectual Property
All materials, texts, photos, and videos provided by PhenoManon are intended solely for the personal use of the Participant and may not be copied or distributed without prior written consent.
10. Governing Law
These Terms and Conditions and all agreements are governed exclusively by Dutch law. Any disputes will be submitted to the competent court in the district where PhenoManon is registered.